PARO DECISION SUPPORT, LLC (“PARO”)
In performing its services, PARO collects and maintains
sensitive financial and medical information furnished to it by its customers.
The exchange of such information is protected from unauthorized use and
disclosure through PARO’s contractual arrangements with its customers. Although
PARO’s customer’s may be given access to certain information through PARO’s
secure website, the information collected and maintained by PARO is not
available to the public. PARO assures its customers and their patients, residents
or clients that access to sensitive or confidential information available
through its secure website is limited by the authority granted to certain
customers and other authorized persons (collectively referred to herein as
I. PROTECTED INFORMATION
A. General Information
The PARO website homepage is accessible to the public.
However, the information available to the public is limited to general
information and PARO’s contact information. Access beyond the homepage requires
a username and password issued by PARO. The use of the website will dictate
whether any information is collected from the viewer and how much information
is collected. PARO does not require or retain any information on the persons
viewing the homepage. However, for Users of the website, PARO requires
verification of identity through a login process.
B. E-mail or Product Inquiry
The public is invited to send PARO inquiries by way of
secure e-mail regarding its products or services. Users may also send PARO
secure messages regarding its products and services or website accounts. PARO
does not disclose secure messages to any non-affiliated third parties. The
information provided through the use of these secure messages will be used by
PARO or other appropriate third parties who need to view this information to
respond to the inquiry.
A “cookie” is a small piece of information about an Internet
session that may be created when an individual accesses a website. Cookies can
contain a variety of information, including the name of the website that issued
them, where on the site the User visited, passwords, and even User names and
credit card numbers that have been supplied via forms. Note that most Web
browsers can be modified by the User to prevent cookies from being attached to
to facilitate easier navigation within the sites and to provide a higher level
of convenience for Users, and for internal reporting and statistical purposes.
privacy policies and in some circumstances is subject to contractual
obligations between PARO and the other site.
II. USE OR DISCLOSURE OF INFORMATION
PARO may retain the information provided to it by Users or
the public as evidence of such communications, to verify the accuracy of the
information or to comply with any applicable legal and/or regulatory
requirements. PARO may use or disclose information provided to it by Users in
accordance with the terms and conditions of its agreements with such Users.
PARO may also use its secure website environment to provide updates, news,
event notices and announcements, to update User contact information or
information obtained from Users or to monitor the effectiveness of the PARO
products and services. In some cases, PARO may use such information to provide
Users with access to information on products, programs and services offered by
PARO or our affiliates or subsidiaries. If Users or authorized persons receive
e-mail updates, news, announcements and/or special notices through the PARO
website, PARO will use the names, demographics, e-mails and other contact
information the Users or authorized persons supply to deliver such information.
Unless otherwise agreed upon, Users may be removed from the list of recipients
of such information at any time by following the removal instructions included
in all such messages. The e-mail addresses and other contact information of
Users and other authorized persons will be used only for the dissemination of
PARO-related information and will not be given, sold or rented to any other
party for any other use without prior authorization. Information furnished to
PARO by Users may be aggregated with other data, and used for predictive
modeling, analysis and classification purposes in accordance with the terms and
conditions of PARO’s respective arrangements with Users.
III. ACCESS TO INFORMATION
Certain PARO employees may be provided with information
regarding Users in order to respond to the individual's needs and provide
requested information regarding specific products or services. Certain
employees will also be provided with information regarding Users in order to
carry out the PARO services and to monitor the effectiveness of the online
services. PARO employees are required, by written confidentiality statements,
corporate policies, and state or federal laws or regulations to maintain the
confidentiality of personal information and to use strict standards of care in
handling the information. Employees who do not conform to these confidentiality
requirements are subject to disciplinary sanctions that may include dismissal.
B. PARO Subsidiaries, Affiliates, Subcontractors and Service
PARO may use or disclose personal information obtained from
Users, whether collected through its secure website or otherwise, as permitted
by law and in accordance with the terms and conditions of PARO’s arrangements
with such Users to affiliates, subsidiaries, subcontractors and non-related
service providers that assist PARO in meeting the needs of its customers.
Information collected by affiliates, subsidiaries, subcontractors and
non-related service providers may also be shared with PARO as permitted by law.
All such information will be used or disclosed to respond to the particular
User's needs and to provide information about products or services offered by
or through PARO, PARO's affiliates, subsidiaries, subcontractors and the
non-related service providers. Personal information is treated with the same
standards of confidentiality that PARO applies to other confidential
information. PARO's subsidiaries and affiliates are subject to PARO's corporate
policies regarding privacy and confidentiality, and PARO's non-related service
providers and subcontractors are legally bound by contract to employ at least
the same strict standards of confidentiality as employed by PARO.
C. Third Parties
Other than as set forth above or as otherwise provided under
the terms and conditions of its agreements with Users, PARO does not use or
disclose any personal information collected from Users to any third party
without the permission of the User.
D. Website Communication Services
PARO has access to messages sent by or to Users who choose
to use any online communications services. PARO will not release the content of
specific messages to any third party without the User’s consent, unless
permissible or required under applicable state or federal law.
IV. COMPLIANCE ASSURANCE
A. Security and Disclaimer
PARO uses commercially reasonable computer security
technology selected and implemented to protect the privacy and security of the
information it obtains from Users or from persons making inquiries regarding
the PARO products and services. Although PARO makes reasonable efforts to
protect such information from unauthorized use or alteration, there is always
some risk in sending information electronically, and PARO disclaims any
responsibility for the unauthorized, wrongful or unlawful access to or use or
disclosure of such information by any third party.
B. Account Access
In accordance with state and federal law and as limited
under the terms and conditions of its agreements with Users, PARO grants access
to personal information only to those employees, affiliates, subsidiaries,
subcontractors and third parties as required to provide the PARO products and
services. All such employees, affiliates, subsidiaries and third parties are
subject to privacy policies, at least as restrictive as the policy described in
C. Privacy Policies and Procedures
PARO maintains internal privacy policies and procedures
privacy policies and procedures, as well maintaining and updating its security
systems and practices. PARO also encourages feedback from Users and has a
complaint resolution process. PARO reserves the right to amend this policy at
D. Questions and Concerns
concerns regarding your personal information, please e-mail or send your
inquiries or concerns to PARO at firstname.lastname@example.org or at P.O. Box 39882, Fort
Lauderdale, FL 33339.
V. CHANGES TO POLICY
PARO reserves the right to change, modify or update this